Beyond stage models for EUC management

Although stage models have been used frequently to study the growth of end-user computing, they are limited by their failure to capture the inherent social tension between users who wish to control computing and data resources directly, and information systems departments which want to manage and control computing more centrally. Recent process models of organizational computing that emphasize the role of management action and the influence of environmental and institutional factors provide a fresh perspective for analyzing EUC growth. A process view of EUC growth implies that alternative states of equilibrium in organizational computing are possible, and suggests alternative visions of the role of IS and user managements in the evolution of EUC.